Terms of Service
Last updated: January 1, 2024
These terms govern your use of Mold Matters services and website. Please read carefully to understand your rights and responsibilities.
Acceptance of Terms
By engaging our services or accessing our website, you agree to comply with these terms and conditions.
Service Availability
We strive to provide reliable mold removal services, but cannot guarantee availability due to unforeseen circumstances.
Scheduling and Cancellations
Appointments should be scheduled in advance. Cancellations require notice as specified in our policies.
Client Responsibilities
Clients must provide access to affected areas and disclose all relevant information for effective remediation.
Remediation Guarantee
We guarantee the quality of our mold removal work. If issues persist, we will address them promptly.
Liability
Mold Matters is not liable for damages beyond the scope of our services or unforeseen structural issues.
Payment Terms
Payments are due upon completion unless otherwise agreed. We accept various payment methods for your convenience.
Privacy and Data Use
Our privacy policy governs the handling of your personal information, which is integral to our service provision.
Intellectual Property
All content on our website and materials provided are protected and may not be reproduced without permission.
Amendments to Terms
We reserve the right to update these terms. Continued use indicates acceptance of modifications.
Governing Law
These terms are governed by the laws of the jurisdiction in which Mold Matters operates.